Privacy & Policy

BrixPOS ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and share personal information when you use our BrixPOS mobile application and associated services.

By using the BrixPOS App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

  • Account & Profile Information:

    • Business name, email address, contact number
    • Employee names, roles, shift timings

  • Device & Usage Information:

    • evice type, operating system, IP address
    • Activity logs, usage patterns, crash reports

  • Location Data (if enabled):

    • Used for attendance tracking and delivery/logistics modules (e.g., BrixPOS Driver App)

  • AI Interaction Data:

    • Inputs and queries submitted to the AI Assistant (powered by OpenAI/ChatGPT)

2. How We Use Your Information

We use your data to:

  • Provide and maintain the BrixPOS services

  • Generate reports and insights (including AI-generated suggestions)

  • Improve performance and user experience

  • Ensure security and fraud prevention

  • Respond to customer support requests

  • Manage users and permissions

3.AI Integration with OpenAI (ChatGPT)

BrixPOS integrates OpenAI’s ChatGPT API to offer AI-powered features like business insights, shift analysis, and automated report summaries.

  • Data submitted to the AI module may be temporarily processed by OpenAI's API.

  • We do not share identifiable customer or financial data with OpenAI.

  • OpenAI’s Privacy Policy applies to this processing.

We ensure that AI integration complies with Apple and OpenAI’s terms of use and privacy guidelines.

4. Data Sharing & Third Parties

We do not sell or rent your personal data. We may share information with:

  • Service providers (e.g., hosting, analytics, messaging services)

  • Legal authorities when required by applicable law

5. Data Retention

We retain your data as long as your account is active or as needed to comply with legal and business obligations. You may request deletion of your account and associated data at any time

6. Your Rights

You may:

  • Access your data

  • Request correction or deletion

  • Withdraw consent for non-essential data processing

Contact us at [email protected] to make a request.

7.Security Measures

We use encryption, access controls, and secure cloud storage to protect your information. However, no system is 100% secure, and we encourage responsible data handling on your side as well.

8.Children’s Privacy

BrixPOS is not intended for users under 18. We do not knowingly collect personal information from minors.

9.Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10.Contact Us

If you have questions or concerns about this policy, contact us at:

Email: [email protected]

Website: ww.brixpos.com